Customer service is one of our core values and so is yours! We are looking for stellar candidates who are people persons and organization whiz’. Telecom experience is an asset but not required. You will be able to type an average speed of 50 WPM and handle our customer’s orders with ease. Self-motivation and initiative to go the extra mile are what you thrive off of and you are so detail-oriented that this spellign error is getting your panties in a bunch! The ability to work with a team, as well as independently is key, along with multi-tasking, and excellent verbal and written communication skills.
What you’ll be doing:
As a Project Specialist, you will be working with the Operations Manager and Service Delivery Team handling clients and orders from contract approval, to in service. Our #1 goal? Ensure we have happy customers and referenceable clients.
Some of the things you’ll be involved with are:
- Working 1-on-1 with clients (phone and email)
- Submission of product orders
- Partner communication and escalation
- Order escalation, when required
- Cross training across other teams in the Operations Department
- Being a team player
We are growing – and fast, which means tasks and job descriptions are ever changing and things are always on the go. This will be a highly variable position where a lot of tasks will need to be prioritized and handled at one time.
That little something extra:
Highly motivated, positive, and creative individuals will thrive in this environment. Curiosity, analytical/critical thinking, and the ability to operate in a fast-paced environment are also assets. If you possess these attributes, we want to hear from you!
Any credential may be considered when you have a positive attitude and strong work ethic. If you want to be a part of an incredibly hard-working and ambitious team, you are in the right place!
Salary for Project Specialist: $30,000 to $40,000.
How To Apply
Please submit a cover letter explaining the following:
- Why do you want to be a member of the iTel team?
- Tell us about an experience that you think showcases your skills.
- An interesting fact (not necessarily about you).
- How did you find out about us?
- Include a link to your GitHub account and/or portfolio of your work.
When attaching your resume, please send it as a PDF file. Email everything to email@example.com and include the job title in the subject line. Feel free to get creative with your application, but make sure you’ve followed all of the rules mentioned here.
We look forward to hearing from you!